AI powered real-time feedback analytics across every touchpoint — from emoji taps to detailed flows.
Total Responses
1,284
Completion Rate
92%
Avg Duration
1m 45s
Active Surveys
6
12 stations
Response Trend
Daily responses — last 14 days
Recent Activity
Built for teams in every industry
FeedByte mirrors your real-world organization with a simple three-level hierarchy for clear data ownership and reporting.
The top-level entity — your brand or company. All data rolls up here.
e.g. "Acme Hotels Group"
Individual branches, sites, or departments within your organization.
e.g. "Downtown Hotel," "Terminal 5"
Specific feedback touchpoints where surveys are deployed and responses collected.
e.g. "Reception Desk," "Exit Gate"
Collect feedback, close the loop with tasks and alerts, reward loyalty, and see AI insights — all in one place.
Customers tap an emoji to share how they feel. Add optional tags like 'Cleanliness' or 'Wait Time' for more detail.
Build detailed surveys with skip logic — questions adapt based on previous answers so customers only see what's relevant.
Keep track of your kiosks and tablets in real-time. Get alerts when a device goes offline or needs attention.
Share surveys through QR codes, web links, or dedicated tablets. Reach customers however works best for you.
Describe what you need in plain language and AI creates the full survey for you — questions, answer options, and logic included.
AI reads your responses and tells you what matters in simple language. No dashboards to decipher — just clear takeaways.
Turn feedback into owned work. Create tasks from surveys and stations, set priorities and due dates, and assign teammates so nothing falls through the cracks.
Get notified when answers match rules you define — thresholds, time windows, and cooldowns included. Reach the right people by email or SMS when patterns need attention.
Let customers earn tokens for feedback and redeem rewards you configure. Manage your catalog, stock, and fulfillment from one place.
Three steps from setup to actionable insights.
Create your Organization, add Locations for each branch or site, and define Stations as specific feedback touchpoints.
Choose instant emoji sentiment or detailed multi-step forms. Deploy via QR codes, web links, or physical kiosk devices.
Track your 0-100 Health Score, assign follow-up tasks, get alerted when responses spike, and use Impact Analysis to prioritize what matters most.
< 3s
Avg. Feedback Time
0–100
Health Score Index
99.9%
Platform Uptime
24/7
Device Monitoring
See how FeedByte helps businesses stay connected to the voice of the customer.
“FeedByte's station-based hierarchy perfectly mirrors our hotel chain. We can drill from company-wide trends down to feedback at a specific reception desk in seconds.”
Solomon Abebe
Operations Director
“The instant emoji capture at our terminal gates gets 10x more responses than our old forms. And the jump rules keep our detailed surveys to under 60 seconds.”
Dawit Teshome
CX Manager
Choose the plan that fits your scale.
For single locations
For growing businesses
For multi-site organizations
Set up your first station in minutes. Capture real-time sentiment with emoji taps or detailed surveys — and watch your Health Score climb.